Order Status

To check the status of an order, please use one of the following methods below:

Option 1: E-Mail Confirmation (fastest way):

Follow the instructions to link to your order status in one of the e-mail confirmations sent to you.

In processing your order, we will send you two or more e-mail confirmations.  The first is your order confirmation and is sent to you immediately after you place your order.  Subsequent e-mails will update you on the status of your order (e.g., shipped).  All confirmations give instructions on how to access your order in our system.

Option 2: If you are a Yahoo member:

If you signed into Yahoo! before placing your order, you can check the status of your order by
:

The status of each item in your order will be under the item field.  If an item indicates shipped and shows a UPS / FedEx tracker, click on the tracking number to see where your package is at.

Option 3: Contact Us (slowest way):

If you need further information about your order or you are unable to use one of the two methods above, please fill out the form below:

Indicate the product manufacturer: (preferred)
Order Number: (preferred)
Note: This is the 3, 4 or 5 digit number in "subject" of your email confirmation. Our numbers do NOT contain letters, hyphens or go beyond 5 digits.  If your number is different, please make sure you ordered from us and not a competitor.
Order Date: (preferred)
Note: If you did not indicate an order number, it will be difficult to find your order without the date it was placed on and the email address you used on the order.
Ship To Name on the order: (required)
Your e-mail (required)
Note: This should also be the email used in the order.  If different, please indicate the email address you used in the order in the comments section below.
Ship To Zip: (required)

Items you need the status on:

Some of the items I ordered have already arrived or I know the status. I only need the status of:
Describe the items (e.g., bugshield, towing package, sissybar, etc.)
I have not received any of the items on my order, nor do I know their status.  I need the status on all.

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